"Hello and welco-", even before Lora could complete her customary greeting, the man in front of her began rattling down an order.
"That thing on the top-left. A card with a sorry. Deliver it today."
Balling a fist beneath the counter to keep the customer-service smile on her face the shop owner just nodded and moved to retrieve the bouquet, while her partner nudged a holo-pad over....